Ganjarunner Return Policy

Hassle-Free Exchange Policy

At ganjarunner we proudly stand behind all of the brands we carry. If your product arrives damaged or defective, we’ll send out a fresh replacement as soon as possible at no additional cost. Simply return the original item to your delivery driver when your replacement product arrives.

Defective or damaged products are eligible for exchange if they meet the following conditions:

  • Exchanges must be initiated within 14 days of original purchase
  • Product must be in new or lightly used condition
  • Product cannot be returned if damage is a result of misuse

Having trouble with your product?

We’re here to help! Our expert Customer Care Team is happy to assist you with any issues that you may be having with your product.

Live Customer Support


Phone: 1-855-554-2652

Chat: At the bottom right of the page

Have you recieved a product that needs to be returned?

Contact us, we'll be happy to help.

Ganjarunner offers the widest selection of premium medicinal and recreational cannabis products available for statewide delivery throughout California.

Got questions? Our passionate team of customer service reps are available to assist 7 days a week between 10am-10pm PT. Contact us at (256) 285-8605 for more info.